Let’s keep the conversation open
Better care starts
with better questions.
Ask a question, flag a concern or help us keep the directory useful. Ethical treatment matters, and so does clear information.
Contact ARATC
We would like
to hear from you.
For general enquiries and directory corrections, contact us by email.
info@aratcsa.orgThis link opens your email app. There is no contact form and no patient information should be submitted.
Protect your privacy. Please do not email patient names, medical records, identity documents or other sensitive personal information.
What can you write to us about?
- A question about registrationWe can point you towards the register. Current status should be confirmed with the relevant registering authority.
- A directory correctionTell us the facility name, the detail that may be out of date and a public source or link, where available.
- A concern about treatment standardsShare a brief, non-sensitive description. Do not send patient details. ARATC is not a regulator or an emergency service.
- Support for ethical treatmentGet in touch about ideas that promote dignity, transparency and accountability in addiction treatment.
Need urgent help? If someone is in immediate danger or needs urgent medical attention, contact local emergency services or attend the nearest emergency department. Do not wait for an email reply.
Before admission
Start with a check,
not a promise.
Use the substance use treatment services register hosted by UCT to check a facility’s details. Then ask about clinical care, your rights, fees and aftercare.
See how to check a rehab →